CallCentreVoice Topic ACD Data Group Associations

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Virdol Valentin on 8/10/2007 12:36:41.
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Virdol Valentin
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ACD Data Group Associations  [8/10/2007 12:36:41]

Hy ,

I've got a question for people who use Aspect wfm, i have a problem when i try to add new report for ACD data group association. In the Data Capture / Data Groups / in Detail tab i add my ACD source , and for Association when i try to add it gives me 2 predefined reports APPLICATN-TCSDATA and SKILLSET-SGDATA, do you know how i can add other reports there?

Thank you a lot.

Vali

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