Malpensa – relatively small airport. Assuming you go in/out the same terminal (there are 2) it should be relatively painless. I have done it a couple of times and never had a problem. Still, it is Italy, so expect a certain level of disorganization and flight delays...
Don’t have any specific recollection of Leonardo da Vinci (Fiumicino)...
Heathrow – transfer is technically easy, buses run frequently and take maybe 10 minutes from terminal to terminal. However, the entire process can be very lengthy. The walk from the gate to the transfer bus can take some time. The major problem is you will have to go through security again and may encounter long lines. I’d say that unless you happen to encounter a slow time (not very likely), 20 minutes it very optimistic. If you are stuck in line and indeed risk missing your connection, grab an airline employee and ask them to get you to the front of the line.
Have a safe trip...
Joe
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