CallCentreVoice Topic  Thought that you might appreciate these.

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Jason Dickson on 10/7/2002 10:09:00.
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Jason Dickson
Telemarketing Manager
CCT

392 posts
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Thought that you might appreciate these.  [10/7/2002 10:09:00]

> I had someone ask for an aisle seat so that their hair wouldn't get messed
> up by being near the window.
>
> A client called in inquiring about a package to Hawaii. After going over
> all the cost info, she asked, "Would it be cheaper to fly to California
> and then take the train to Hawaii?"
>
> I got a call from a woman who wanted to go to Capetown. I started to
> explain the length of the flight and the passport information when she
> interrupted me with "I'm not trying to make you look stupid, but Capetown
> is in Massachusetts". Without trying to make her look like the stupid
> one, I calmly explained, "Capecod is in Massachusetts, Capetown is in
> Africa." Her response ... click.
>
> A man called, furious about a Florida package we did. I asked what was
> wrong with the vacation in Orlando. He said he was expecting an ocean-view
> room. I tried to explain that is not possible, since Orlando is in the
> middle of the state. He replied, "Don't lie to me. I looked on the map and
> Florida is a very thin state."
>
> I got a call from a man who asked, "Is it possible to see England from
> Canada?". I said, "No." He said "But they look so close on the map."
>
> Another man called and asked if he could rent a car in Dallas. When I
> pulled up the reservation, I noticed he had a 1-hour lay-over in Dallas.
> When I asked him why he wanted to rent a car, he said, "I heard Dallas was
> a big airport, and I need a car to drive between the gates to save time."
>
> A nice lady just called. She needed to know how it was possible that her
> flight from Detroit left at 8:20am and got into Chicago at 8:33am. I tried
> to explain that Michigan was an hour head of llinois, but she could not
> understand the concept of time zones. Finally I told her the plane went
> very fast, and she bought that!
>
> A woman called and asked, "Do airlines put your physical description on
> your bag so they know who's luggage belongs to who?" I said,"No, why do
> you ask?" She replied, "Well, when I checked in with the airline, they put
> a tag on my luggage that said FAT, and I'm overweight, is there any
> connection?" After putting her on hold for a minute while I "looked into
> it" ( I was actually laughing) I came back and explained the city code for
> Fresno is FAT, and that the airline was just putting a destination tag on
> her luggage.
>
> I just got off the phone with a man who asked, "How do I know which plane
> to get on?" I asked him what exactly he meant, which he replied, "I was
> told my flight number is 823, but none of these darn planes have numbers
> on them."
>
> A woman called and said, "I need to fly to Pepsi-cola on one of those
> computer planes." I asked if she meant to fly to Pensacola on a commuter
> plane. She said, "Yeah, whatever."
>
> A business man called and had a question about the documents he needed in
> order to fly to China. After a lengthy discussion about passports, I
> reminded him he needed a visa. "Oh no I don't, I've been to China many
> times and never had to have one of those." I double checked and sure
> enough, his stay required a visa. When I told him this he said, "Look,
> I've been to China four times and every time they have accepted my
> American Express."
>
> A woman called to make reservations, "I want to go from Chicago to
> Hippopotamus, New York" The agent was at a loss for words. Finally, the
> agent: "Are you sure that's the name of the town?" "Yes, what flights do
> you have?" replied the customer. After some searching, the agent came back
> with, "I'm sorry, ma'am, I've looked up every airport code in the country
> and can't find a Hippopotamus anywhere." The customer retorted, "Oh don't
> be silly. Everyone knows where it is. Check your map!" The agent scoured a
> map of the state of New York and finally offered, "You don't mean Buffalo,
> do you?" "That's it! I knew it was a big animal!"
>

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