CallCentreVoice Topic In need of an Ewfm manual

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Thomas Taylor on 2/2/2008 03:47:34.
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Thomas Taylor
Workforce Analyst
Confidential

2 posts
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In need of an Ewfm manual  [2/2/2008 03:47:34]

The company I work for is using eWorkforce Management and I need a user manual to reference. It wouldn't even matter to me if it were an old version, anything is better than flying blind. Can anyone send me one? my email address is tjtaylorjr@gmail.com

I would appreciate it very much as I really don't find this program all that user intuitive and I'm having a little trouble.

Thanks

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Steve Helm
Planning Centre Manager
Vertex

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Thomas.  [4/2/2008 15:31:56]

Obvious question but have you asked the software provider for this?

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David Bothamley
Mi Developer
Accenture

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Thomas Taylor  [6/2/2008 18:51:35]

what version of eWorkforce Management are you on. What particular bit are you stuck on.

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