CallCentreVoice Topic Mosaix

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Darryl Beckford on 12/7/2007 13:41:22.
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Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

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Mosaix  [12/7/2007 13:41:22]

Hi all,

Am I right in thinking that when logging into a Mosaix dialler "O" puts you into predictive mode and "M" for preview mode.

I think that's how a system is working at the moment, but I'm not sure if this is a default setting or something the client has configured themselves.

Regards,
Darryl

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