CallCentreVoice Topic Planned downtime

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Darryl Beckford on 27/5/2005 09:42:35.
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Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

1004 posts
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Planned downtime  [27/5/2005 09:42:35]

Morning all, I hope you're looking forward to a sunny bank holiday weekend.

Here at CCV we're in the process of carrying out some server improvements. These are starting over the weekend but are likely to carry on into next week as well.

Because of this the site may be unavailable from time to time. We'll do our best to give you more information about when and for how long when we've got a better idea ourselves.

I hope you'll be patient with us - we'll do our best to keep the disruption to a minimum.

Regards,
Darryl

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John Clark
Director
Reynard Thomson Ltd.

1384 posts
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Further information...  [27/5/2005 11:40:16]

Just to keep everyone informed - it's likely that there may be a period of up to a day whilst we move the site from one server to a new server. We'll put up a holding page over the weekend, with an indication of when we'll be back.

Many apologies in advance for the loss of service - but we're taking the opportunity to combine several updates (including patches, OS, etc.) into one outage rather than have several smaller ones.

John

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Dave Appleby
WFM & Business Telephony Manager
Healthcare Insurance

1565 posts
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And Again  [28/5/2005 11:38:57]

As anyone at work will know I seem to
manage to take holidays round major project work.

Good luck Guys.

Greetings from Sunny Malta :-)

DaveA

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John Clark
Director
Reynard Thomson Ltd.

1384 posts
0 friends welcomed

We're BACK!  [6/6/2005 18:10:59]

Hi everyone!

After a bit of a hiatus over the weekend (don't ask) we are now running on a new server with a new ISP and an upgraded database architecture. We know that some of you will have noticed that the site was down - well, basically we had hoped for everything to dovetail in nicely but our plan fell apart as even the best plans sometimes do.

However, we are now well and truly back and we'll be sending out an announcement email in the next day or so to tell you all about the forthcoming changes and developments here at CallCentreVoice.

Thanks for bearing with us during this transitional time.

John (on behalf of everyone in the team)

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