Hi everyone,
Today is the first birthday of CallCentreVoice. In the last year, we've seen the foundations of great things: over 1100 members, over a million page impressions, 2200+ retained postings (plus almost another 750 which have been removed along the way ;-) and a truly powerful bespoke community system.
It's been a real roller-coaster ride thus far, and the 'Voice team has grown from two to five, plus occasional moderation from long-term members. It's been exciting and fascinating watching this community blossom into something which you all seem to find really useful (judging on the survey results I've had a sneak preview of).
The next year should see dramatic growth in both the size of CallCentreVoice and its position in the call centre industry, as we forge alliances with other organisations and continue our quest to ensure that information is freely available to all in an easily accessible format.
We'd be delighted if you all would join us as we take the first steps into our second year at the cutting edge of call centre discussion.
Best wishes from the team,
John |