CallCentreVoice Topic Hello, Keeping track of Campaigns

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Brian Gravitt on 18/4/2008 22:50:53.
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Brian Gravitt
Dialer Manager
Nationwide Credit Corporation

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Hello, Keeping track of Campaigns  [18/4/2008 22:50:54]

Hello All,


I'm moving into the Dialer Manager position from the IT Dept, and wanted to know what is the best way to keep track of different campaigns and how to handle change requests from team managers? We currently have 20-25 different campaigns and 4 floor managers.

Thanks

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