CallCentreVoice Topic French and German Call Centre

Created by:
Statistics:
Forum:
Quick links:

Paul McCabe on 4/8/2005 10:38:50.
Topic has 11 posts; viewed 1809 times.
General   [This topic is read only]
Forum List | Unified View | Latest Posts
Popular Topics | Editor's Choice | Voices WebLog

Author

Comments

Paul McCabe
Global Telemarketing Manager
A Company

6 posts
0 friends welcomed

French and German Call Centre  [4/8/2005 10:38:50]

Hello all.

I am currently trying to source French and German call centres that can handle inbound response for DRTV campaigns - I so far have a couple of leads but would appreciate any suggestions.

Any ideas?

Thanks

You don't have the priviledges to view this user's post history

 

Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

994 posts
3 friends welcomed

Does it have to be in the correct country?  [4/8/2005 10:44:43]

Or would you consider a call centre in the UK with foreign speaking agents?

Regards,
Darryl

Gold Level MemberYou don't have the priviledges to view this user's post history

 

Dave Appleby
Resource Analyst
Healthcare Insurance

1451 posts
0 friends welcomed

On a personally biased note  [4/8/2005 10:58:59]

Paul,

Malta is also worth a look, as are some of the Eastern European
countries.

HTH

DaveA

Gold Level MemberYou don't have the priviledges to view this user's post history

 

Paul McCabe
Global Telemarketing Manager
A Company

6 posts
0 friends welcomed

I would prefer the centres to be local  [4/8/2005 10:59:03]

I have found using local centres to be more effective for the particular type of sale I'll be generating - not only language skills, but understanding of culture and buying habits are more predominant in local centres.

You don't have the priviledges to view this user's post history

 

Paul McCabe
Global Telemarketing Manager
A Company

6 posts
0 friends welcomed

Thanks Dave  [4/8/2005 11:00:58]

Eastern Europe is where I'll be focusing next so if you have any suggestions they'd be much apprecaited!!

You don't have the priviledges to view this user's post history

 

Gordon Theobald
Business Development Manager
24 Contact Centres Ltd

1 posts
0 friends welcomed

Malta is also worth a look  [30/8/2007 11:22:32]

Hi Guys

Tried to find some references to call centres in Malta.

I concluded that we are pretty unknown to the call centre industry, but seem to offer great diving holidays.

I am obviously biased, however I am sure you will be surprised at the opportunties that this island can offer, starting from language skills and cultural affinity.

Am an avid diver myself, but there is certainly more that we can offer!

Best regards
Gordon

You don't have the priviledges to view this user's post history

 

Max Klein
Director
Inside Track Media Ltd

16 posts
0 friends welcomed

No problems here  [30/8/2007 17:53:16]

Received a call from your centre two / three weeks ago (I always ask, and my son was in Malta at the time). Came across very well in terms of language skills, lack of accent and projection of personality.

Gold Level MemberYou don't have the priviledges to view this user's post history

 

Jason Dickson
Business Development
CCT

366 posts
0 friends welcomed

Outsourcer  [31/8/2007 16:40:35]

Hi Paul

I beleive that Arvato, an outsourcer in Liverpool are owned by Bertelsmann Group a very large German company.

If you call Arvato they may be able to help you as they are quite big and probably have sites in Germany and France.

01512358004

http://www.arvatoservices.co.uk/

http://www.bertelsmann.com/bertelsmann_corp/wms41/bm/index.php?ci=27&language=2

Hope this helps.
Jason

Gold Level MemberYou don't have the priviledges to view this user's post history

 

Jason Dickson
Business Development
CCT

366 posts
0 friends welcomed

Also  [31/8/2007 16:42:37]

Also

http://www.teleperformance.co.uk/

Have a french presents.

Gold Level MemberYou don't have the priviledges to view this user's post history

 

ian wormald
Business Development
arvato services

1 posts
0 friends welcomed

French and German Call Centre  [4/9/2007 09:30:56]

Hi Paul, I noticed your request and wondered if we can assist.
Please contact me on xxx-xxxxx

Regards, Ian - arvato services

You don't have the priviledges to view this user's post history

 

Dave Appleby
Resource Analyst
Healthcare Insurance

1451 posts
0 friends welcomed

Thread Locked  [4/9/2007 09:58:38]

Due to the age of the thread
and the fact it's getting a bit

err.... close
to breaching the advertising rules if the site
I've locked it for further replies.

Regards

DaveA

Gold Level MemberYou don't have the priviledges to view this user's post history

 
  

In Read Only View, you cannot reply to any topic