Apology for outage: General discussion at CallCentreVoice

CallCentreVoice Topic Apology for outage

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John Clark on 15/3/2004 12:06:23.
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John Clark Architect and Guru CallCentreVoice 1372 posts 0 friends welcomed	Apology for outage [15/3/2004 12:06:23]
	Hi folks. Apologies for the unexpected outage of this site. Server problems, now rectified. Thanks for being patient... John

David Catchpole Director Claydon Consultancy Ltd 43 posts 0 friends welcomed	apology accepted [15/3/2004 12:33:22]
	John I have to be honest I didn't notice... :-)

John Clark Architect and Guru CallCentreVoice 1372 posts 0 friends welcomed	Ahhh,,.... [15/3/2004 13:01:47]
	You were supposed to say something like... "Phew!!! I was having withdrawal symptoms..." :-) John

David Catchpole Director Claydon Consultancy Ltd 43 posts 0 friends welcomed	ooops ! [15/3/2004 13:56:39]
	John Just to put things straight. I think it was a reflection on me , not the site ! :-)

Dave Appleby Resource Analyst Healthcare Insurance 1436 posts 0 friends welcomed	Outage [15/3/2004 14:27:20]
	Seattle again? DaveA :-)

John Clark Architect and Guru CallCentreVoice 1372 posts 0 friends welcomed	No... [15/3/2004 14:32:55]
	Not Seattle, SLA... Server must have gone down yesterday at some point. I was too busy getting half drowned whilst attempting to handle a rather under-reefed Enterprise in a somewhat silly gybe. Plenty of cold water, CallCentreVoice was the last thing on my mind at that point. I only discovered that it was down late on yesterday, and couldn't remotely access the application server (machine seemed to have fallen off the network, ho hum). Anyway, all seems back to normal now... John

Dave Appleby Resource Analyst Healthcare Insurance 1436 posts 0 friends welcomed	Ok I'll bite [15/3/2004 14:44:19]
	John, How the hell do you reef an Enterprise? The boom's not big enough to start with and they wallow so much you'd be over if you tried to reef on a run. Fun sport eh? Now a Fireball... DaveA

John Clark Architect and Guru CallCentreVoice 1372 posts 0 friends welcomed	Reefing the Enterprise [15/3/2004 15:01:56]
	"How the hell do you reef an Enterprise?" Therein lay my difficulty. Which is precisely why I ended up in the dark, cold waters yesterday. At least this time the boom didn't break over my head (last time I was in wind that strong the boom broke!). John (the not-far-from-beginner who was somewhat 'out of his depth' - literally!)

Marianne Marrou Telecom Analyst CC, Fulfill, Web Outsourcer 294 posts 0 friends welcomed	Reef an Enterprise? [15/3/2004 15:10:09]
	How the heck did you land a STARSHIP on a reef?? You're supposed to orbit the planet, not hit it!!

David Catchpole Director Claydon Consultancy Ltd 43 posts 0 friends welcomed	reef the enterprise [16/3/2004 14:54:24]
	Maybe they are talking of the stellar reef in the magellan sector near the planet called Spiros ! DaveC

Marianne Marrou Telecom Analyst CC, Fulfill, Web Outsourcer 294 posts 0 friends welcomed	Ah Hah! [18/3/2004 15:23:18]
	David, You're probably right, I didn't think of that! ;) Thanks!

Simon Baker Resource Planning & MIS Analyst Tui Travel - Specialist Sector 160 posts 0 friends welcomed	GPS [18/3/2004 15:33:08]
	It's probably because the magellan sector relies on GPS from it's namesake manufactureres and moreimportantly all the satelites point down at the earth. It's a real bummer when you need to make a call

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