I am in the initial phase of planning, for setting up a call centre. My aim is to do this as cost effectively as possible and then to grow organically with the business requirements.
I would like to have approx 5 people making national calls during office hrs. This would be a mix of cold/repeat sales calls & customer care.
Which company could help me set this up as cheap as possible and can anyone give me rough estimates at the minimum overhead costs?
For example how much would I expect to pay for making calls 9-6pm 6 days per week?
I would apprecaite any kind of planning advice or literature that you can point out to me.
Thanks in advance