CallCentreVoice Topic Recommendation for Hosted Workforce Management

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Ezequiel Bolwahnn on 26/3/2010 22:36:25.
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Ezequiel Bolwahnn
Manager, Capacity Planning
American Traffic Solutions

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Recommendation for Hosted Workforce Management  [26/3/2010 22:36:25]

Hello All,

My company is looking to utilize a hosted WFM application. Does anyone have experience with Hosted WFM?

I've been doing some research and found a few out there. I've had one Demo so far, but I'm also looking for real world experinces.

Any feedback would be appreciated.

Thanks,
Zeke

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Dan Ritz
Resource Analyst
Canadian Outsourcer

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Oz  [1/4/2010 01:53:13]


You might want to check out www.calldesign.com.au

They host Aspect eWFM

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