Hello,
i would like to ask all of you, how do you organize your agents job.
How many call's they have to make during the job hour/day/week or etc.?
In which segment your team is working?
What is your product?
What is your KPI's?
How many sales you have to do in period of time? (day/week/etc.)
Do you work with competitors companies or your company's clients?

I would be very thankfull for your advices.