CallCentreVoice Topic Creating of Report In Avaya

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Urman Preet Jolly on 9/2/2006 08:05:20.
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Urman Preet Jolly
Team Leader Work Flow
24/7 Customer.com

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Creating of Report In Avaya  [9/2/2006 08:05:20]

Hi ,
Can any one help me in creating Agent Group Report with Graphical Representation of the Group in Avaya CMC?

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prenesh kp
Asst. Manager Operations
Firstsource Solutions

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reports  [25/10/2007 09:12:39]

It should be there in the designer reports if you are using the CMS version 13.0

pls let me know incase you have not found it

Chk in Reports - Agents - agent group report

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