CallCentreVoice Topic Looking for recommendation: usb headset

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Justin Dechaine on 28/4/2008 23:38:27.
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Justin Dechaine
Seņor Telcomm Technologist
Some Company =D

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Looking for recommendation: usb headset  [28/4/2008 23:38:27]

Can anyone here recommend a usb headset for use by a call centre agent?

My requirements are:

inline mute
inline volume control
replaceable ear cushions
not crap
<$100usd


You don't think this would be a tough list to find several suitable candidates but it is. I am really not looking for a usb adapter such as a da40 or da60.

I've tried a few brands but the failure rate has been very high (plantroics dsp400 and some other retail models).

Anyone out there have any recommendations?

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