Where can I find information on the costs involved in setting up a call centre ? I require information on infrastructure costs - telecom equipment, software, agent costs. Also on the kind of investment in sales & marketing - how long does it take to close a sale ?

Regards

Sameer,

Have you tried looking at the following topic:
Setting up a new call centre

It might be helpful to you.

John

Hi sameer are u from India?

I am having 3+ years exp. in setting up a call center starting from scratch.
Both web and voice and also server and switch based.

do u need any help please mail me regarding this.
at sanjay_rai@mailcity.com
I am based in mumbai.

regards
sanjay rai

Sameer,
I'd love to help out, can you give me a few more details i.e. Location, required bandwidth, list of wants and must haves re: technology. I've been a consultant for green field sites for 3 years now, and my advice is always FREE!

Business Plan for Indian Call Centers
We have a business plan template for setting up Voice based Call Center in India for a hundred seater it has all the costing Financials
Starting from
IPLC line
Operation Cost
Technology Cost
Sales Marketing Cost
Also talks about the Industries to target.
If intrested then send me an email

Regards
Gary Laspa
Call Center Market
"Free Competetive quotes to Buyers
from Multiple Call Center Vendors"
Email:callcentermarket@yahoo.com