My Contact Centre has moved into a new business situation, and as well spending money on the environment to move it to the next level - there is a wish to adopt a more professional approach to Office Wear of the staff.

Previously, a "Smart Casual" approach was utilised and whilst necessary at the time - it does bring it's problems with "what is smart" and "what is casual".

The Management Team and Unions have agreed the approach fits well with the business strategy - and am confident a very high proportion of staff will support.

The advice I'm looking for, and am looking for your "On Site" requirements surrounding what should I be looking to implement as Smart Dress, particularly for females?

I would appreciate your suggestions

Hi Lee - try looking at the Dress Code chain on the Training and Development Forum of this website - we had an interesting exchange a month or two ago that may help.Good luck anyway! Unless you are prepared to introduce (and pay for) uniforms my personal opinion is that trying to implement anything other than the broadest of broad dress codes is just asking for trouble..........

For some reason that comment just made me chortle.

Me too but it does happen!

We all know that a decent dress code reflects professionalism and draws attention. Especially in the call center industry introducing a dress code is calling for trouble. Unlike men, dress code for a women becomes much more difficult.

Introducing a dress code could also lead to attrition.

What best can be done, according to me, would be requesting the employees to dress decently thats it. Extreme or unique situtions needs to be dealt on one-to-one basis.

You can run a best dressed man/woman contest on a monthly basis, who soever comes best dressed and maximum no of days in a month gets some prize.Best gets 1st prize and select 2 runners-up.
This has worked for me and is not at all an expensive affair.

This is a really good idea for those contact centres where a dress code is mission critical where for example prospective clients are visting the contact centre itself and the centre needs to give a good first impression

Nice one Abhijit

I got to steal that idea...I love it.

I got to steal that idea...I like it.

I am glad that I could be of some help to you John.Thanks John and thanks for liking my idea Vinayak.

Thanks for appreciating and taking my idea. I am glad!