CallCentreVoice Topic Call Centre Consultants in the UK?

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George L on 12/12/2006 16:36:05.
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George L
MA
MA

1 posts
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Call Centre Consultants in the UK?  [12/12/2006 16:36:05]

Hi all! Could you please suggest any consultants in the UK who can undertake setting-up a call center? Including equipment, software, scripts, staff, training to getting it to go live.

Thanks!

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Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

994 posts
3 friends welcomed

Call Centre Consultants  [12/12/2006 16:54:30]

There's a list of consultants here:

http://dmoz.org/Business/Telecommunications/Call_Centers/Consulting/

Country codes are next to each, allowing you to spot the few from the UK.

Additionally, I've sent you a mail through the site.

Regards,
Darryl

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Paul Dulfo-Stagg
PBX Engineer, NCTS, NCDS, NCSS
Bloomberg

268 posts
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I see you.  [12/12/2006 19:19:12]

Paged down the list and what jumped out but Darryl. :)

I know we could do some of it, but not all. So I want even propose, for a change.

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Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

994 posts
3 friends welcomed

What....me?  [12/12/2006 19:54:55]

It used to be quite a good list that one on the ODP...I actually put it together 3 or 4 years ago. It's not been edited much since then, so the chances are that it's a bit out of date.

I was trying to be subtle - I didn't want to get a telling off from Ad-killer-Dave.

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John Nicholson
Account Manager
Business Systems UK

182 posts
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I Hope You Can Help Him   [13/12/2006 13:03:00]

Hi All

I refered George to this forum so if anyone can help him that would be great as there is nothing i can do for him from my end

With My Regards

John

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Ann-Marie Stagg
chair
CCMA (UK)

167 posts
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Call Centre Technology  [13/12/2006 13:17:28]

are also a safe pair of hands, you can find them from the "links" page on this website

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Ann-Marie Stagg
chair
CCMA (UK)

167 posts
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Sorry  [13/12/2006 13:18:56]

Not "links" page but Resources tab and then "products and services"on this website.

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ingrid christophersen
business manager
square systems

15 posts
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Independence / open source (free) technology  [13/12/2006 13:48:05]

Our advice to clients is always to seek an independent consultant who is not tied to any one vendor, and to consider using open source technology which is free and which greatly reduces set-up cost. As I have just joined the forum we are not yet in the Resources list, will amend that pdq, but this is in fact exactly the kind of work we cover.

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Darryl Beckford
Contact Centre Consultant
DarrylBeckford Limited

994 posts
3 friends welcomed

Resources  [13/12/2006 13:52:36]

You're a gold member Ingrid - so you can add yourself immediately.

If any members would like to be in this list then signing up for gold membership is all you need to do.

Regards,
D

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