CallCentreVoice Topic ANI display on Conversations V6 dialler

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Bernie Burdett on 8/6/2006 15:11:38.
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Bernie Burdett
Director of IT
Cabot Financial (Europe) Ltd

10 posts
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ANI display on Conversations V6 dialler  [8/6/2006 15:11:38]

Trying to display ANI from Conversations dialler. We have put the NGN number we wish to be displayed in the ANI section of List parameters and BT have removed CLIR and display CLIP on the bearers. However when we test we still show the original bearer number.

Aspect say that it should work and nothing else needs to be set on the dialler side. BT say there is nothing else they need to do.

Any suggestions would be appreciated.

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Richard Hodgson
Sales Manager
MX Digital

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ANI display on Conversations V6 dialler  [15/6/2006 10:59:35]

Using a Trend analyser to confirm the number output by the dialer; and then the Trend analyser to dial a mobile (using this same number) should enable you to determine that the CLI is being presented correctly over the public network.

The other issue is what CLI is being presented by the LCR company?

Good luck in your investigations.

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