We currently have a headset for every employee, rather than having a headset each position. Is this standard practice?

Don't know, but it's certainly more hygienic... :p

John

never come across one otherwise (although I would say recycling and refurbishment of them is common, in line with staff attrition).

Also, I found that as the plastic bit that plugs into the phone can be a bit fragile, it is often useful to split tops and bottoms, leaving bottom leads permanently at workstations and just issuing the top headset bit to people dramatically reduced the amount I spent on repairs (going back about 8 years and two organisations, so sorry, don't recall specific saving now)

Cheers

Z

Agree with John, It certainly is more hygenic.

We have a TOP for every employee but only a BOTTOM cord for each position - this way it saves you the cost of all those bottom cords and possible damage to the terminal with all that un - plugging. They just plug at the QD

Hope this helps

Charles