CallCentreVoice Topic Siebel SmartScript experience

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Adelle Wedlock on 15/7/2001 23:33:46.
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Adelle Wedlock
Consultant
Freelance

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Siebel SmartScript experience  [15/7/2001 23:33:46]

Hi
has anyone out there been involved in the development of Siebel SmartScripts. I'm looking for some feedback on practical experience, ease of use, user friendliness, turnaround time for developing and implementing

More importantly how effective were the scripts post implementation

What other tools are there out there that maybe as good as, if not better than Siebel's offering, or does the industry generally go for ondesk material?

many thanks

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Amanda Craig
Telecommunications Consultant
Telecommuncations

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Siebel experience  [3/10/2001 12:51:33]

I would also like to know if anyone has had experience in this area too.

Does anyone have any other suggestions ?

AC

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