CC3 CONTACT CENTRE
PRESS RELEASE


CC3 wins ADT and Mini Maid contracts.

The Caribbean’s premier Contact Centre, recently won two outbound telemarketing contracts from major U.S. based companies, ADT via its national reseller U.S. Securities and Mini Maid, the leading home cleaning service in the USA.

The company is a member of the ASK4 Solutions Group (ASG) of companies, with its head office in Trinidad --. and affiliated offices in St. Lucia, the United States and the United Kingdom. .

CC3, is a multi-channel and multi-service centre, offering both voice, data and web-based solutions. Their services are fully customizable and include inbound and outbound telephone, email and webchat services, customer service, order processing, query handling, problem analysis and resolution. They offer professional Customer Retention Program management, including up-selling and cross-selling, telesales, telemarketing, market research and customer satisfaction benchmarking. Through outsourcing, clients can take advantage of CC3’s 24x7 coverage, enjoy substantial cost reduction, and alleviate the need to establish and maintain their own facilities.

At the core of CC3’s business is the commitment to understand their clients’ business and to represent them just as they would represent themselves. This vision is supported in the recruitment of high quality staff, significant investment in training and technology, use of performance measurement and reward/recognition programs that are second to none. CC3 continuously raises the benchmark for achieving exceptionally high performance and quality standards at a competitive price

The ASK4 Solutions group brings together a team of telecommunications experts who have worked for Coca Cola, Telecommunications Services of Trinidad and Tobago (TSTT), AT&T and Cable and Wireless, to name a few. The team therefore has the experience of working with industry leaders who demand and expect nothing short of excellence.

For further information, in the United Kingdom, contact Dean Saunders at 011 44 7966 170 932 or via email at Dean.Saunders@ask4solutionsgroup.com. In North America, contact Alan Clayton at(678) 462-3247 or via email at aclayton@ask4solutionsgroup.com. CC3 may be reached via the web at www.ask4solutionsgroup.com