Regulations
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Narasimha Kini on 30/5/2002 15:02:54.Topic has 2 posts; viewed 1162 times.Planning, Strategy and Management [This topic is read only]Forum List | Unified View | Latest PostsPopular Topics | Editor's Choice | Voices WebLog
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Narasimha KiniCompliance A large call centre1 posts0 friends welcomed
Regulations [30/5/2002 15:02:54]
There are various regulatory requirements that impacts a call centre operation activities such as collections, telemarketing and customer services. Can any one tell me if there is a single source of information on these regulatory requirements.
Dave ApplebyResource AnalystHealthcare Insurance1437 posts0 friends welcomed
Regulations [27/6/2002 10:36:27]
The DMA is probably the best place to start http://www.dma.org.uk/DMA/default.asp You can then branch off to the TPS, Mail and Fax from there Hope this helps.
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