CallCentreVoice Topic Regulations

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Narasimha Kini on 30/5/2002 15:02:54.
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Narasimha Kini
Compliance
A large call centre

1 posts
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Regulations  [30/5/2002 15:02:54]

There are various regulatory requirements that impacts a call centre operation activities such as collections, telemarketing and customer services.

Can any one tell me if there is a single source of information on these regulatory requirements.

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Dave Appleby
Resource Analyst
Healthcare Insurance

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Regulations  [27/6/2002 10:36:27]

The DMA is probably the best place to start

http://www.dma.org.uk/DMA/default.asp

You can then branch off to the TPS, Mail and Fax from there
Hope this helps.

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