CallCentreVoice Topic What does your database say about your customers?

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Simon Weedon on 28/5/2002 14:57:53.
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Simon Weedon
TeleWeb Systems
XUK

13 posts
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What does your database say about your customers?  [28/5/2002 14:57:53]

Having just completed a database clear down, I was amused by the following Job Titles appearing on our sales database (remember these are used on national mailings!)

Analist
Adminis Trator
Administration Ass.
Area King
Ass. Analyst
Big Boss Man
Boss
Bottle Washer
Captain in Charge
Cler Ass Purchasing
deceased
Elder
everything to do with IT
FARMERS
genious
Girl Friday
GOD
hoochie mamma
Inter Home Chocolate Buscuit Bars
IT man
Janitor
Lives in Israel
Nun
Office bod
office man
Office Manager PROMOTED!
Office Manager ?
pa to winkle
Proprietor I do everything!!
Secret Agent
Senior Admin Ass
Sheltered Housing Ass
Sleeping Partner
Sloe Trader
Snowie
Son
Soul Trader
Sourcerer
Sourcerer - Procurement
Spot Analyst
Stand Holder
Star Manager
Stationary Man
Still there but unsure of positio
STUDIO MAN
Superior
Supple Officer
Sweeney
Technical bod
The Boss
The Wife
Their is nobody with this name
Triffic Supervisor
Wife

I particlary like 'hoochie mamma', although my 'boss man' doesn't seem to see the funny side!

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Marianne Marrou
Telecom Analyst
CC, Fulfill, Web Outsourcer

303 posts
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Titles  [29/5/2002 15:52:59]

I have to ask, were these supplied by the customers, or did this come from an outbound campaign?

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Simon Weedon
TeleWeb Systems
XUK

13 posts
0 friends welcomed

Great Job Titles  [30/5/2002 11:07:11]

I expect mostly outbound.

The majority are abbreviations gone wrong or agents trying to add notes in the wrong place.

The stupid ones(such as GOD)were probably said by the customer as an attempt of sarcastic humour fed up with telesales calls, we have now readdressed this issue with agents not qualifying data enough.

Still worthy of the christmas party though, I'm now applying for the position of Ass Analyst, sounds an interesting role.

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Marianne Marrou
Telecom Analyst
CC, Fulfill, Web Outsourcer

303 posts
0 friends welcomed

Titles  [3/6/2002 18:49:00]

Hmm.. I don't see any of my old titles on there:
Computer Goddess and/or Computer Guru

One of these came up after someone accidentally almost called me 'Computer Geek'. He managed to stop himself after the G... So he had to come up with something better to say.

:)

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