CallCentreVoice Topic Knowing when to end the call quickly

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Closed Account on 13/1/2005 22:59:21.
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Knowing when to end the call quickly  [13/1/2005 22:59:21]

http://www.ciauk.com/nlp/resources/telesales.mp3

1. Turn your sound on.

2. The above link contains a very angry man and plenty of swearing. You have been warned.

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Jason Dickson
Telemarketing Manager
CCT

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Knowing when to end the call quickly  [14/1/2005 14:22:53]

I worked for BT when this call did the rounds about 5 years ago. We were on an outbound dialer and you had to complete the call through the CRM. The agent wasnt trying to overcome an objection he was trying to get to the end of his script.

Very Funny I have wanted to find a copy of it for ages.

Nice one.

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