This is not a new concept. It is already effectvely used to staff a lot of Premium Rate lines, especially of the chat line and teleporn variety.
Main constraints I can see are around management - if you struggle to get calls answered in a fully managed environment, how much harder is it when agents are not in the same location. Team briefings, training, side-by-side monitoring, adherence management, etc all become far harder to deliver. Much of the industry is still primarily staffed by either young adults often in their first "real" job, or by people with family commitments that can make it difficult to isolate a work area in the home - with contact centre work there is the added consideration of sound exclusion - your customers will not appreciate screaming kids, ringing doorbells, barking dogs, etc. Another consideration is IT support. As well as all the genuine problems likely to occur, if someone wants a break they could simply unplug their line... etc.
With BPO you also have the issue of confidence for your partners, who may not be easily convinved that you are in full control of their processes. Partners often like to come and see the operation in action... who's house will you go to? On the whole, while I can see applications for this, BPO does not seem that good a fit.
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