CallCentreVoice Topic CALL CENTRE ATTRITION

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Prakash Patodia on 17/10/2004 16:11:15.
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Prakash Patodia
Process Owner / Process Manager
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CALL CENTRE ATTRITION  [17/10/2004 16:11:15]

Hi, I am pursuing a research on call centre attrition. Can u pls help me with your valuable inputs about reasons for controlling it and the industry standards.

This project is for the Indian Call Centre Industry.

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John Clark
Director
Reynard Thomson Ltd.

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Suggestion...  [18/10/2004 08:28:28]

Prakash, there is a search function in CCV which you might find useful. Try running a search on the keyword 'Attrition'. Should throw up some topics.

John

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