Very interesting topic.....
Since our call center is in India ... and INDIA being the land of colours and of dreams. The land of varied cultures and rich traditions. The land whose very name evokes visions of snow capped peaks, gushing rivers and fertile plains. Of the many things that reflect India's myriad moods are parched deserts and palm-fringed beaches, verdant fields and rugged mountain passes, cooling breezes and hot winds. The country is proud of its ancient civilization and the rich, composite cultural heritage. There are 28 states and seven union territories in India and each one has its own culture and significance.
With a billion people of different ethnic backgrounds, culture, speaking different languages, practicing different religions living together... we do a day called the "Traditional Day" .. where every one .. would come to work in their traditional outfits... this makes the entire envoronment very lively and bright.... and we may also choose to play some very soft instrumental music on the shop floor on these days...! It becomes a perfect blend of the east and the west... Traditional men and women talking to their customers in the American and the British accents... !! Apart from that each team is requested to make a traditional dish... for dinner...... and its like tasting the food from 25 different states on that day... makes the entire thing a whole new experience!
And with the onset of CHIRISTMAS .... coming... the whole place is already decorated and we plan to have a big party where a team would be singing the carols and the christmas songs.. and much more....!