CallCentreVoice Topic Help needed for dissertation on call centres

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Nikki Ellis on 26/2/2010 12:24:29.
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Nikki Ellis
Student
Loughborough University

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Help needed for dissertation on call centres  [26/2/2010 12:24:29]

Hello,

I am currently in my final year at Loughborough University.

My dissertation is on Knowledge Management in Call Centres.

I am looking for call centre agents to take part in a short online questionnaire that will be of great value to my final year project.

Please let me know if any individuals or organisations are willing to take part

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