A little help required from all members.

If you had to sum up in one point why you visited CCV, or what you thought was best about the site, what would you say?

No more than one post each, please.

Regards,
Darryl

Hi,
Information,
I think it's full of information and news.

Share and Learn without the bull.

I think the bull is sometimes good fun.

I visit to enjoy the views of so many widely differing individuals on common subjects often relevant to me or my work.

Understanding the industry, the people in the industry and furthering my knowledge.

Jason

'Cause I 'ave to, mate... ;-)

John

It's informative and gives a different slant on many subjects applicable to my own work place. I think I am oftne drawn into a 'in-house' mentality and an impartial view is refreshing...

Si

would you find a collection of people with such a diverse range of skills and experience within the same field. Help is readily offered to the less experienced of the community (myself included) - but fools are not suffered gladly.

We are like the Waltons - but less inbred.......

I use CCV to find alternative arguments and processes used by others with regards to Call centre issues. It is all very good to have your own opinion, but to get a 'devils advocate' response to suggestions is usually just what you need to make sure that your in-house proposals/rebuttals are balanced and fair without to much bias.

That and the fact that the members of this forum have and are willing to share their many diverse experiences

Pass the time away whilst I work out my notice period.

It gets me the answers that closed in "my knowledge, you can't have!" departments don't give me. :)
And other peoples views on technology, procedure and general business views are great to read.

To be one of those people that others ocassionally find useful (as detailed above) by challenging outmoded thinking, old fashioned working practices and downright poor practice.

To learn external perspectives and keep my industry knowledge up to date.

Well about time I added something here.

I've spent a few years in the trade now and had to learn everything from scratch.

It's nice to be able to help back once in a while for everyone who's
helped me at anypoint in the trade in the past, sort of a cyber version
of 'Pay it Forward', hopefully without the dying part :-)

Also being asked to help run this site and the work that goes with it
is tremendous fun and I couldn't ask to have a better team to be working with,
(You've got the address for the used fivers and cheques guys).

I'm also a believer in open knowledge, obviously stuff that is developed for
clients is proprietary, but the learning can and SHOULD be passed on.

DaveA