CallCentreVoice Topic Expo 2004

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Dave Appleby on 1/10/2004 09:34:40.
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Dave Appleby
Resource Analyst
Healthcare Insurance

1530 posts
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Expo 2004  [1/10/2004 09:34:40]

Well a good interesting day yesterday.

Nice to put faces to a few names.

I was surprised however by a few people I expected to be there
(Cisco, Davox) but wern't.

Also the predominant attitude of NOT having literature on stands
and only sending packs through after. I know this is to increase the mailing base but...

Also it's VERY odd being accosted by a stranger with "Oh you're
Dave Appleby from CCV. The sheduling guy" :-)

DaveA

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John Clark
Director
Reynard Thomson Ltd.

1382 posts
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Wish I could have attended...  [1/10/2004 09:47:03]

It would be very cool to meet up with members of the site. Not that I'd expect to be recognised (with false nose & moustache... ;-)

Secret Agent John

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Richard Robinson
Service Delivery Manager
MXDigital

26 posts
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Davox....  [4/10/2004 10:24:20]

Don't forget that Davox were there under their new name Concerto Software ;-)

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Dave Appleby
Resource Analyst
Healthcare Insurance

1530 posts
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Diallers  [4/10/2004 10:34:34]

Don't forget that Davox were there under their new name Concerto Software ;-)

Ah,

I thought Melita were now Concerto, I didn't realise Davox were too :-)

Who's next on the acquisition list?

DaveA

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Richard Robinson
Service Delivery Manager
MXDigital

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What's in a name.....  [4/10/2004 14:34:42]

Davox merged with Cellit and became Concerto Software.
Concerto then merged with EShare (Melita).

The latest is a merger with part of Rockwell (First point contact). Check out www.concerto.com for further details.

Hope that clears it up for you!

Richard

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