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Welcome to the CallCentreVoice links section. This section contains links to other websites that we think you might find useful. If you know of a link that could be useful to other members, please let us know. Keep visiting this page to access new links as we add them.
Link
Best Practice Call Centre ManagementWebsite for the call centre best practice events run by Datamonitor
4009
Call Centre AssociationThe professional body for contact centres
3364
Call Centre Focus MagazineUK-based call centre magazine with articles
2405
Call Centre HelperCall Centre advice site
5107
Call Centre Learning CenterA comprehensive directory for call center managers
2947
Call Centre Management AssociationProfessional Association for Call Centre Managers and Supervisors
5591
Call Centre Management Association IrelandProfessional body for contact centres in Ireland
996
Call Centre Managers Forum (Australia)Excellent all-round resource from Australia
1834
Call Centre RecordingCall Recording Specialists (sponsor)
1175
CallCentreGurusCall Centre Weblog & Commentary
1731
CentricCentric delivers IP hosted inbound & outbound multi-media contact centre technologies to outsourcers around the world
1661
Contact in GautengCiG is a provincial body focused on uniting the contact center industry in Gauteng, South Africa.
963
CRM GuruSite for all CRM matters
1414
DatamonitorThe home of business intelligence
961
i-CALL.co.ukHosted and Virtual Call Centres
2323
L3Prime - WFM WisdomNext generation high definition workforce management
247
MX DigitalSpecialist contact centre solutions consultants
4111
North West Contact Centres ProjectNWCCP are focused on improving health, safety and productivity in contact centres within the NorthWest
853
Reynard ThomsonSpecialists in Requirements Prototyping
204
RostrvmSupplier of multi-channel call centre software (sponsor)
2700
SER SolutionsBest in class enterprise contact centre solutions
10280
The Acoustic Safety ProgrammePromotes best practice in health & safety of telephone operatives at risk from the causes and effects of acoustic shock and noise interference.
1439
The Taylor Reach GroupHome of the Customer Reach Newsletter
3073
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