Welcome to the CallCentreVoice links section. This section contains links to other websites that we think you might find useful. If you know of a link that could be useful to other members, please let us know. Keep visiting this page to access new links as we add them.
Link
Best Practice Call Centre ManagementWebsite for the call centre best practice events run by Datamonitor
3739
Call Centre AssociationThe professional body for contact centres
3240
Call Centre Focus MagazineUK-based call centre magazine with articles
2312
Call Centre HelperCall Centre advice site
4999
Call Centre Learning CenterA comprehensive directory for call center managers
2792
Call Centre Management AssociationProfessional Association for Call Centre Managers and Supervisors
5502
Call Centre Management Association IrelandProfessional body for contact centres in Ireland
926
Call Centre Managers Forum (Australia)Excellent all-round resource from Australia
1729
Call Centre RecordingCall Recording Specialists (sponsor)
1105
CallCentreGurusCall Centre Weblog & Commentary
1618
CentricCentric delivers IP hosted inbound & outbound multi-media contact centre technologies to outsourcers around the world
1599
Contact in GautengCiG is a provincial body focused on uniting the contact center industry in Gauteng, South Africa.
885
CRM GuruSite for all CRM matters
1320
DatamonitorThe home of business intelligence
897
i-CALL.co.ukHosted and Virtual Call Centres
2241
MX DigitalSpecialist contact centre solutions consultants
3929
North West Contact Centres ProjectNWCCP are focused on improving health, safety and productivity in contact centres within the NorthWest
777
Reynard ThomsonSpecialists in Requirements Prototyping
146
RostrvmSupplier of multi-channel call centre software (sponsor)
2538
SER SolutionsBest in class enterprise contact centre solutions
9813
The Acoustic Safety ProgrammePromotes best practice in health & safety of telephone operatives at risk from the causes and effects of acoustic shock and noise interference.
1348
The Taylor Reach GroupHome of the Customer Reach Newsletter
2905
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