Latest Call Centre Posts - CallCentreVoice

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This page shows the most recent additions to the discussion forums. To find an older topic, you may find the search facility useful.

Latest Posts View (Page 614 of 623)

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Forum	Subject/Topic	Author	Date
Technology	IVR the inhuman face of CRM Topic: IVR - What do YOUR customers really think?	Vedula Srinivas	8/6/2001 00:59:00
General	scripts Topic: sales scripts	Jesse Moreno	7/6/2001 23:40:31
Technology	Support Facts for IVR's Topic: IVR - What do YOUR customers really think?	Jeannie Turicik	7/6/2001 20:17:18
Call Centre Answers	Effective retention by proactive recruitment? Topic: attrition reduction through wise recruitment policy	John Clark	7/6/2001 19:31:54
Call Centre Answers	An effective retention program starts before the job offer is made. Topic: attrition reduction through wise recruitment policy	Bob Gately	7/6/2001 19:24:04
General	CuSTOMER CARE BENCHMARKS Topic: CUSTOMER CARE BENCHMARKS	Michael Colbert	7/6/2001 17:40:37
Technology	IVR the inhuman face of CRM Topic: IVR - What do YOUR customers really think?	Vedula Srinivas	7/6/2001 17:36:22
General	Customer Care Benchmarks Topic: CUSTOMER CARE BENCHMARKS	ellen wilson	7/6/2001 15:38:33
General	CUSTOMER CARE BENCHMARKS Topic: CUSTOMER CARE BENCHMARKS	Michael Colbert	7/6/2001 14:15:21
Technology	IVR - What do YOUR customers really think? Topic: IVR - What do YOUR customers really think?	David Newton-Dines	6/6/2001 15:27:37
General	Break the Paradigm Topic: Service Levels Benchmarking	David Newton-Dines	6/6/2001 11:27:16
General	Ta, Mike... Topic: Invite a friend!	John Clark	6/6/2001 09:58:09
General	Your ideas... Topic: Possible enhancments to the forums	John Clark	6/6/2001 09:12:19
General	day one Topic: starting day	shane shaw	5/6/2001 11:49:53
General	Service Levels Benchmarking Topic: Service Levels Benchmarking	Craig Mackay	5/6/2001 11:25:57
General	Message with "BITE"!! Topic: Invite a friend!	Mike Fitch	5/6/2001 10:57:26
General	Invite a friend! Topic: Invite a friend!	John Clark	5/6/2001 10:40:55
General	So, Shane Topic: starting day	John Clark	5/6/2001 10:27:38
Technology	Proposed ASP call centre Topic: Help wanted for proposed call centre ASP service	Jon Tilke	4/6/2001 02:03:30
General	Latest additions to ccv Topic: Possible enhancments to the forums	Vedula Srinivas	3/6/2001 17:08:34
Call Centre Answers	Reducing Attrition in call centres!!! Topic: attrition reduction through wise recruitment policy	Vedula Srinivas	3/6/2001 15:02:33
General	Latest additions to CCV Topic: Possible enhancments to the forums	John Clark	2/6/2001 16:54:00
General	In response to popular demand... Topic: Possible enhancments to the forums	John Clark	1/6/2001 23:17:40
General	thanks Topic: starting day	shane shaw	1/6/2001 12:08:52
General	Go for it Shane Topic: starting day	David Newton-Dines	1/6/2001 09:12:07
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