Latest Call Centre Posts - CallCentreVoice

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Latest Posts View (Page 612 of 631)

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Forum	Subject/Topic	Author	Date
The Archive	Three months passed... Topic: Progress Report	John Clark	18/7/2001 16:22:00
Call Centre Answers	Quality of speech Topic: Rajeshwar's question....	Vedula Srinivas	18/7/2001 14:53:26
The Technology Debate	Ego in the call centre Topic: Does monitoring improve Call Quality?	John Clark	18/7/2001 09:21:01
Call Centre Answers	Rajeshwar's question (for reference) Topic: Rajeshwar's question....	John Clark	18/7/2001 09:16:04
Call Centre Answers	Quality of speech in the call centre Topic: Rajeshwar's question....	John Clark	18/7/2001 09:10:53
General	COPC Topic: CUSTOMER CARE BENCHMARKS	andrew bates	18/7/2001 04:19:46
Planning, Strategy and Management	Leads in the US Topic: Leads in the US	andrew bates	18/7/2001 04:12:31
Call Centre Answers	Rajeshwar's question.... Topic: Rajeshwar's question....	Vedula Srinivas	17/7/2001 20:05:12
The Technology Debate	Barrier Two - Supervisor ego Topic: Does monitoring improve Call Quality?	Vedula Srinivas	17/7/2001 19:45:04
General	Welcome to management... Topic: Politics in the Call Centre...Ho Hum	David Newton-Dines	17/7/2001 14:03:55
General	Maintenance Update Schedule Topic: Maintenance Update Schedule	John Clark	17/7/2001 11:16:35
General	Progress... Topic: wow! things look good	John Clark	16/7/2001 20:37:41
General	Congratulations Shane Topic: wow! things look good	David Newton-Dines	16/7/2001 19:23:41
General	wow! things look good Topic: wow! things look good	shane shaw	16/7/2001 17:47:21
After Hours and Humour	the non-intelligent customer Topic: The Non Intelligent Customer	Sharan Bahra	16/7/2001 01:30:34
The Technology Debate	supervisor bias affecting morale Topic: Does monitoring improve Call Quality?	Sharan Bahra	16/7/2001 01:25:00
Technology	Siebel SmartScript experience Topic: Siebel SmartScript experience	Adelle Wedlock	15/7/2001 23:33:46
General	Nice one, Manoj! Topic: Cost per call	John Clark	15/7/2001 22:02:24
Technology	Predicting customer behaviour using data mining techniques Topic: Predicting customer behaviour using data mining techniques	Vedula Srinivas	15/7/2001 16:21:59
General	Call Center Costing Topic: Cost per call	Manoj Patel	15/7/2001 15:13:51
General	Set up call center Topic: Cost per call	Manoj Patel	15/7/2001 15:11:44
General	Politics in the Call Centre...Ho Hum Topic: Politics in the Call Centre...Ho Hum	Ian Wheeler	15/7/2001 11:57:08
Planning, Strategy and Management	Leads in the US Topic: Leads in the US	Dean Saunders	14/7/2001 23:06:59
General	Thanks John Topic: C'mon you lurkers, get posting :-)	Dean Saunders	14/7/2001 20:44:25
Products and Services	Bad service Topic: The Hidden Costs of Barclays Bank’s lousy service	Vedula Srinivas	14/7/2001 14:59:35
Page Generated: 7/10/2008 01:55:18

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