Products and Services


This forum is for discussing products and services within the industry. No adverts, please.

Number of topics in this forum: 141

Forum Moderators: Dave Appleby, John Clark, Zoe Edmonds.

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Subject

Author

Date

Views & Posts

Topic with RepliesDialers (Avaya, Amcat and i3)

Nitin Raghukumar

8/5/2008 00:35:42

1483

1000+ views

10

Topic with RepliesOutsourcing in Eastern or Central Europe

Chris Norfolk

3/4/2008 18:36:54

348

250+ views

2

Topic with RepliesHow do i get bright ideas into call centres?

Richard Horrocks

16/3/2008 08:53:33

451

250+ views

4

Topic with RepliesWFM Systems?? Any Ideas??

Gary Stevenson

20/12/2007 14:30:29

712

500+ views

3

Topic with RepliesHong Kong Call centres

Norman jones

26/6/2007 15:07:41

787

500+ views

2

Topic with RepliesCall Recording Packages - any suggestions?

M S

11/4/2007 14:56:44

2805

2500+ views

15

Topic with RepliesSymposium: How to determine individual calls from eCallByCallStat views

Ryan Hill

6/4/2007 16:43:58

1111

1000+ views

9

Topic with RepliesComplaint Management Systems

Paul Titcombe

4/4/2007 16:54:20

808

500+ views

5

Topic with Replies (Locked)Virtual Call Centre

Ann-Marie Stagg

4/4/2007 16:46:00

1190

1000+ views

7

Topic without Replies

Deepak Goel

28/3/2007 13:47:59

489

250+ views

1

Topic with RepliesWhere to find a list of Indian based call centers with contact details?

Sarah Fienes

9/2/2007 10:55:46

2420

1000+ views

6

Topic with RepliesRecommendations for Web-based Predictive Diallers

Matt Moore

7/2/2007 14:32:21

1589

1000+ views

5

Topic with Repliesfyi: Symposium WebClient + Internet Explorer 7.0 = incompatible

Justin Dechaine

28/12/2006 11:36:10

1812

1000+ views

10

Topic without Repliesrpt files into Symposium WebClient

Justin Dechaine

11/12/2006 20:49:05

748

500+ views

1

Topic with RepliesBlue Pumpkin Planner User Guide?

Martin Cunningham

28/11/2006 11:02:39

784

500+ views

2

Topic with RepliesCustomer satisfaction Surveys

katie beardmore

22/11/2006 15:01:38

1082

1000+ views

4

Topic with RepliesSymposium

Justin Dechaine

15/11/2006 13:54:30

1099

1000+ views

6

Topic with Replies'Spooks style' tool to steal data released by "the software Jedi"

Ann-Marie Stagg

17/10/2006 12:06:32

1263

1000+ views

9

Topic with RepliesTransfered Calls in Symposium 4.2

Scott Drayton

12/10/2006 13:18:41

892

500+ views

5

Topic with RepliesSymposium / Meridian Training for Call Centre Manager

Garry Bowman

9/10/2006 17:16:12

761

500+ views

2

Topic with RepliesInteractive Intelligence

Andy Brown

29/9/2006 15:48:29

966

500+ views

2

Topic with RepliesTelephone Preferance Service

James Elson

12/9/2006 12:34:19

5522

2500+ views

8

Topic with RepliesScheduling/Workforce Management Tools - any suggestions?

M S

6/9/2006 09:59:26

1777

1000+ views

4

Topic with RepliesAspect WFM integration with Genesys

Mark Quinalty

26/7/2006 23:01:25

1407

1000+ views

3

Topic with RepliesGet Abandon Call In Symposium Call Center 4.2

Clarence Perdue dasf

5/7/2006 16:26:46

2050

1000+ views

18

Page Generated: 12/5/2008 03:43:38

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