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This forum is for ad hoc call centre and customer service issues.

Number of topics in this forum: 928

Forum Moderators: Dave Appleby, John Clark, Zoe Edmonds.

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Subject

Author

Date

Views & Posts

Floating TopicContact centre agents - is your voice being heard?

Caroline Gaskin

17/4/2008 15:18:18

4266

2500+ views

1

Floating Topic (locked)Sport Relief - UK Charity

Ann-Marie Stagg

13/12/2007 12:53:14

2950

2500+ views

1

Floating Topic (locked)Recommended Topics

John Clark

19/1/2005 08:34:29

6924

2500+ views

1

Topic without RepliesBack Office Performance Tracker

Kevin Rogers

20/8/2010 22:46:36

142

Less than 250 views

1

Topic with RepliesProject Plan for new call centre set up

Lucia Fisher

3/8/2010 12:20:13

4954

2500+ views

7

Topic with RepliesSEO best practices

Feebie Sh

20/7/2010 11:53:47

714

500+ views

3

Topic with RepliesPredictive Dialer

Ashish gupta

17/7/2010 05:34:56

1617

1000+ views

5

Topic without RepliesPls I need Call Centre Agents to share thier opinions on Job Satisfaction level

sawsan a.m.k

2/7/2010 18:39:09

304

250+ views

1

Topic with RepliesSetting up a call centre

James Ashby

1/7/2010 11:50:48

1740

1000+ views

6

Topic without RepliesManual Outbound Dialling

Vick` Manton

17/6/2010 10:06:15

323

250+ views

1

Topic without RepliesSalary Bands

Pushkar Vaidya

23/5/2010 00:42:18

466

250+ views

1

Topic with Replies (Locked)UK Call Centre Awards 2010

Ann-Marie Stagg

15/3/2010 13:24:59

1497

1000+ views

3

Topic without RepliesIntegration of Telephony into Salesforce

jeremy jackman

9/3/2010 22:17:30

571

500+ views

1

Topic without RepliesHelp needed for dissertation on call centres

Nikki Ellis

26/2/2010 12:24:29

842

500+ views

1

Topic with RepliesAvaya/Aspect help needed

Craig Holmes

10/2/2010 16:34:07

1770

1000+ views

5

Topic with RepliesAgent equipment for visualy impared

David Aplin

4/2/2010 13:06:00

1087

1000+ views

6

Topic without RepliesBit of a long shot but.....

Dave Appleby

2/2/2010 07:46:12

599

500+ views

1

Topic without RepliesBest-practice outbound sales

Jim Sykes

25/1/2010 12:29:56

621

500+ views

1

Topic without RepliesHow does Teleopt WFM integrates with Avaya Platform

Ali Zubayer Faruq Zubayer

12/1/2010 07:27:39

562

500+ views

1

Topic with RepliesLooking for Jobs

Spencer Halliday

6/1/2010 16:29:26

1143

1000+ views

2

Topic with RepliesSymposium CallsGivenForceDisconnect and General SL/Abandoned Call Question

Daniel Silvestro

4/1/2010 14:51:18

3461

2500+ views

12

Topic without RepliesCall Britannia aims to show you can do the right thing and make money

Rob Worth

12/11/2009 11:12:45

868

500+ views

1

Topic without RepliesAspect Conversations Predictive Dialer

David Sayers

21/10/2009 17:04:32

1131

1000+ views

1

Topic without RepliesSIP Skype

Dimitrios Katsaitis

16/10/2009 23:02:15

730

500+ views

1

Topic with RepliesCall Centre Lighting

Lee Howard

7/10/2009 21:03:24

2568

2500+ views

3

Page Generated: 2/9/2010 23:13:48

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